Return Policy

At IM-Traders, we value customer satisfaction and ensure that all products meet high-quality standards before shipping. To maintain transparency and avoid discrepancies, we have a strict no-return and no-exchange policy once the order is accepted.

1. Check Before Accepting

• Customers are required to inspect the items thoroughly upon delivery before signing the delivery note.
• If you notice any damage, defect, or missing items, immediately inform the delivery personnel and refuse to accept the order.
• Once the delivery note is signed, it confirms that the items have been received in good condition, and no returns or exchanges will be entertained.

2. Non-Returnable & Non-Exchangeable Items

• After signing the delivery note, all sales are final.
• We do not accept returns, exchanges, or refunds for any reason, including change of mind.

3. Exceptions

• If an issue arises due to an error on our part (e.g., wrong item delivered), please contact us immediately at ???? sales@im-traders.com or via our customer support.
• Any claims must be made before signing the delivery note.

We appreciate your understanding and cooperation in ensuring a smooth and hassle-free shopping experience. Thank you for choosing IM-Traders! ????